Bragg Weight Loss Privacy Policy
Effective Date: November 1, 2025
Bragg Weight Loss (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our telehealth services, or communicate with our team.
1. Information We Collect
We collect information in several ways:
a. Information You Provide Directly
When you contact us, schedule a consultation, or sign up for a program, we may collect:
• Name, email address, phone number, and mailing address
• Health and lifestyle information you choose to share
• Payment information for services or program purchases
• Any messages or feedback you submit through forms or chat features
b. Information Collected Automatically
When you visit our website, we may automatically collect:
• Device type, browser, and operating system
• IP address and approximate location
• Pages visited and time spent on our site
• Cookies or similar technologies for analytics and site performance
2. How We Use Your Information
We use your information to:
• Provide and manage weight loss and wellness services
• Communicate with you about appointments, updates, and offers
• Personalize your experience and improve our services
• Process payments and send receipts
• Comply with legal or regulatory obligations
We do not sell your personal or health information.
3. Telehealth and Health Information
If you participate in our telehealth program, we may collect health-related information.
All such information is handled in compliance with applicable privacy and medical confidentiality laws (including HIPAA, where applicable). Access to this data is restricted to authorized staff and providers directly involved in your care.
4. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your information, including:
• Secure data storage and encrypted communications
• Limited employee access to personal and health information
• Regular security reviews and updates
While no system is 100% secure, we take all reasonable measures to protect your privacy.
5. Sharing Your Information
We may share information only with:
• Trusted service providers who assist with operations (e.g., payment processors, telehealth platforms, email communication tools)
• Healthcare professionals directly involved in your care
• Legal or regulatory authorities, if required by law
We do not share or sell information for marketing by third parties.
6. Cookies and Tracking Technologies
We use cookies to understand site usage and improve user experience. You can adjust cookie settings through your browser preferences.
7. Text Messaging and Communications
We use text messaging (SMS) and similar communication services to send:
• Appointment reminders and confirmations
• Program updates, coaching support, and follow-up messages
• Occasional wellness tips or check-ins (if you’ve opted in)
By providing your mobile number, you consent to receive such messages from Bragg Weight Loss. Message frequency may vary. Standard message and data rates may apply.
You may opt out of text messages at any time by replying STOP, or by contacting us directly at 865-444-2189. We do not sell or share your mobile number with third parties for marketing purposes. All text communications related to health or wellness are managed securely and in compliance with applicable privacy and medical confidentiality laws.
8. Your Privacy Choices
You may:
• Request a copy or correction of your personal information
• Opt out of marketing emails at any time
• Request deletion of your information (subject to legal requirements)
To exercise these rights, contact us at braggweightloss@gmail.com.
9. Links to Other Websites
Our website may link to external sites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Bragg Weight Loss
306 Prosperity Drive
Knoxville, TN 37923
braggweightloss@gmail.com
865-444-2189